FAQs

FAQ

FREQUENTLY ASKED QUESTIONS

What is the mini order quantity?

MOQ: generally 1 unit/piece/set

What payment methods are supported?

Payment method: By T/T, L/C, etc.
Payment terms: Generally, We accept 100% T/T in advance, balance before shipment.

What are the available delivery methods?

Our port location: Shanghai
Delivering to: Worldwide
Delivering method: by sea, by air, by truck, by express, combined transportation

How long is the product date of delivery probably?

Delivery date differs with product type, order quantity, special requirement etc. Usually our big machine delivery date is around 15 ~ 30 days; test equipment or analyzer delivery date is around 3~7 days. Some products have stock, contact us anytime to get more information.

How long is the warranty period?

We warrants the plant supplied under agreed specification against defects in material and workmanship under normal use and service for a period of 1 years after start up of the system. 

How is the technical services on the product?

You are welcome to contact us any time if you have any technical question. We will response promptly and answer to your satisfaction. If required and necessary, Engineer available to service and provide technical support for machinery overseas.

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